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 Workflow, Content & Business Process Management (September 2002) Summary
Workflow, content management and business process management software represents an amorphous technology area – also populated by records management, document management and knowledge management systems.
The confusion of names reflects a rapidly changing market area. And our market research underlines that while this range of information management technology is highly appealing in the information age, it can be difficult to implement.
Graeme Muir of SchlumbergerSema cuts through the confusion to define the complementary roles of workflow, content, document, records management technology et al in his briefing article.
Andersen authors look at developing a business-led content management strategy from first principles. And Graham Urquhart of ITNET looks at the newest – and hottest – technology to emerge in this area: the enterprise portal.
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Conspectus 2002
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Copyright © 2002
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