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Other Directories, Comparisons, Research 2002 Sales, Marketing & CRM Systems (October) Microsoft Business ...

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Summary of Reports

 Ascent Technology

 Convergent

 Cosmic Solutions

 Epicor

 Firstwave

 MEI Europe

 Microsoft Business Solutions

 Sage CRM Solutions

 SAP

 Saratoga

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version of the full report


Management Briefings



 Market Overview | Part 2 | Part 3

 Expert Opinion: Rob Brickle of AnitePS Consulting

 View from the Top: Chris Gent, Financial services firm Teachers Provident | Part 2

 Project Management: Robert Shaw, Cranfield School of Management | Part 2

 Technology Trends: Colin Evans, PricewaterhouseCoopers | Part 2 | Part 3

 Call Centres: John Sansbury of Compass | Part 2

 Customer Focus: Steve Downton, Downton Consulting | Part 2

 e-CRM: Jenny Marks of BTeLocations

 Return on Investment: Dave Abberley, Xayce | Part 2

 Business Intelligence: Contemporary’s Justin Short | Part 2

 Reader Symposium: Inviting readers to a free 'Conspectus' symposium on 'Facing the Future'

Microsoft Business Solutions

Microsoft Business Solutions – which includes the businesses of Great Plains, Microsoft bCentral and Navision a/s – offers a range of business applications, designed to help small and mid-market businesses become more connected with customers, employees, partners and suppliers.

The applications automate end-to-end business processes across financials, distribution, project accounting, e-commerce, HR and payroll, manufacturing, supply chain management, business intelligence, sales and marketing management, and customer service and support.

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Other Directories, Comparisons, Research 2002 Sales, Marketing & CRM Systems (October) Microsoft Business ...

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