Business & software reviews
visit evaluationcentre.com

The Evaluation Centre's aim is to be the No.1 Software and technology assistant to decision makers with their IT requirements. Providing detailed Vendor reports, White papers, Case studies and Best practice guidelines.

   
Conspectus Home Page Conspectus Report Archive Register for the online or printed version of Conspectus

Other Directories, Comparisons, Research 2002 Sales, Marketing & CRM Systems (October) Project Management: ...

Note

Enter your email address to Download, Register (free) or Sign in:

Summary of Reports

 Ascent Technology

 Convergent

 Cosmic Solutions

 Epicor

 Firstwave

 MEI Europe

 Microsoft Business Solutions

 Sage CRM Solutions

 SAP

 Saratoga

Download a PDF
version of the full report


Management Briefings



 Market Overview | Part 2 | Part 3

 Expert Opinion: Rob Brickle of AnitePS Consulting

 View from the Top: Chris Gent, Financial services firm Teachers Provident | Part 2

 Project Management: Robert Shaw, Cranfield School of Management | Part 2

 Technology Trends: Colin Evans, PricewaterhouseCoopers | Part 2 | Part 3

 Call Centres: John Sansbury of Compass | Part 2

 Customer Focus: Steve Downton, Downton Consulting | Part 2

 e-CRM: Jenny Marks of BTeLocations

 Return on Investment: Dave Abberley, Xayce | Part 2

 Business Intelligence: Contemporary’s Justin Short | Part 2

 Reader Symposium: Inviting readers to a free 'Conspectus' symposium on 'Facing the Future'

Cranfield’s Robert Shaw shows how CRM users can pump up their profits and reduce their risks.

A suitable case for improvement - Part 2 | Part 1

Revenue volatility is studied. Sources of revenue volatility are evaluated, such as reduction in consumption, competitive losses, cannibalisation and substitution. Changes in customer attitudes are the usual drivers of revenue volatility, and these must be carefully examined. Customer research may be needed to develop a clear explanation of revenue volatility.

Forecasts and predictive models of revenue streams are especially important.

More...

If you are not registered with the site, please register now to read the rest of this page.

If you are registered, please sign in to read the rest of this page.

NCC Home Page

Other Directories, Comparisons, Research 2002 Sales, Marketing & CRM Systems (October) Project Management: ...

About Conspectus Contact us