Market Overview & Analysis | Part 2 | Part 3
Pat Sweet detects rays of hope in the e-commerce market as UK companies return to invest in these projects.
Market Overview & Analysis: Expert Opinion
Jules Beck of CSC finds new-found pragmatism in UK e-commerce projects, with the continued understanding that this technology can revolutionise business operations.
View from the Top | Part 2
London Dungeon operator Merlin Entertainments has broadened its
audience through an improved e-commerce website.
E-Procurement | Part 2
PwC’s Anna Del Mar and John Higgins describe how e-technology can improve corporate procurement.
Implementation Issues | Part 2
E-commerce projects are too narrowly focused on technology rather than business goals, says Dave Graham of Edengene.
Return on Investment | Part 2
Heather Moore of Parity suggests five key actions companies can take to ensure return on e-commerce investment.
Public Sector
CMG’s John Thornton highlights how e-technology is spreading from business into government.
Case Study | Part 2
China-to-cutlery retailer Chinacraft has overhauled its e-commerce operations.
Services Automation | Part 2
Martin Fuller of Archway Consulting shows how e-commerce technology
can cut the cost of sourcing services as well as simple materials.
Planning Issues | Part 2
Companies investing in e-technology are hampered by the fact that no-one really knows how ‘big’ e-commerce will become. Professor David Targett of Imperial College finds ways round this planning uncertainty.
Broadband Technology | Part 2
Robin Lee of Newell & Budge asks why Britain is so bad at driving
e-commerce by making broadband technology broadly available.
Case Study
The newly professional Rugby Football Union is drumming up revenue and support from its commercial website.
