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MARK RAWLINGS and MARTIN WALTON-EVANS of AnitePS Consulting ask if the web rules supply chain firms.
Master or slave?
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Mark Rawlings
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Martin Walton-Evans
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Since the early 90s, companies have been increasingly using internet technology to improve their supply chain systems – and customer expectations have risen as a result.
Whether we are buying groceries, airline tickets or books, the influence of the web is increasing in our domestic lives: but are we applying that usefulness in a business-to-business context? Are companies doing enough to meet both customer and their own expectations of this technology?
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Conspectus 2002
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Copyright © 2002
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