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John Bryant argues that a lack of focus on human issues often lies behind less-than-perfect supply chain system performance.
Remember the people - Part 1 | Part 2
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John Bryant
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In the late 1990s, the impending Y2K and a desire to invest in e-business persuaded many companies to invest in new enterprise resource planning (ERP) systems.
These systems are seen as a way to unite the core supply chain resources with those in supporting functions – finance, R&D and often HR. Expectations were high.
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Conspectus 2002
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Copyright © 2002
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