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Pecaso’s Thomas Otter looks at the impact internet technologies can have on HR management.
e meets HR - Part 1 | Part 2
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DEFINITIONS
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• e-HR: The use of technology, especially the web, to perform HR processes.
• ERM (employee relationship management): The use of customer relationship management techniques for employee management.
• ESS (employee self-service): Using an application, typically web-based, to enable employees to maintain and use their own HR-related data.
• e-recruitment: Using the internet to post job vacancies, and using technology to help administer the recruitment process.
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Leading organisations have spent millions of pounds building up systems that help them serve customers better:
- Retailers are able to dissect buying patterns in minute detail, thanks to the terabytes of data that point-of-sale systems and reward cards generate.
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Conspectus 2002
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Copyright © 2002
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