Significantly, the next biggest worry is cost, cited by 82% – a much greater proportion than the 50% who identified it as a cause for concern last time around. Undoubtedly difficult economic conditions are causing companies to be more anxious about IT investment in general, and e-business spend and returns in particular.
Both of these factors outweigh other challenges, such as handling the constraints of legacy systems (58%),
re-aligning business processes (58%), or tackling either the associated business upheaval (28%) or users’ resistance to technology (26%).
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