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Workflow, document and related technologies have confirmed their place in the business software mainstream, according to our latest research Pat Sweet reports.
From nice to necessary - Part 2 | Part 1 | Part 3
This, like the customer
relationship applications, is an
area where there is a lot of paperwork which needs to be
tracked, allocated and filed, so
workflow has an immediate
appeal.
Workflow is also starting to
make an impact in areas where
collaborative working is critical,
such as corporate procurement
(32%) and product
development (30%).
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