Bob Wiggins draws on the writings of Winston Churchill to examine how organisations can best justify major electronic document management change projects.
This argues for effecting
strategic improvements, from
which benefit may be felt at
tactical and operational levels.
Churchill adds: “The British
mind does not work quite this
way. We do not think that logic
and clear-cut principles are
necessarily the sole keys to what
ought to be done in swiftly
changing and indefinable
situations. In war particularly
(nowadays one might refer to
the commercially competitive
environment) we assign a larger
importance to opportunism and
improvisation, seeking rather to
live and conquer in accordance
with the unfolding event than to
aspire to dominate it often by
fundamental decisions.”
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