Human Resource Management Systems

SharpOWL

SharpOWL is a UK market leader in the emerging area of professional services automation (PSA). PSA solutions are focused on maximising the efficiency of a skills-based organisation where competition and shortage of skilled workers can threaten profits.

SharpOWL says that by using a PSA solution, professional services organisations (PSOs) can improve their client relationships and staff loyalty, as information flow is used to meet internal and external demands.

Its solution includes CRM functionality, time and expenses management and billing, together with a resource scheduling solution – to provide a portal for use by a range of employees within a PSO, not just those whose time is chargeable or accounted for.

It offers business intelligence tools, and the capability for strategic information (on utilisation, recovery, profitability by client/project, etc) to be scheduled and published over an intra/extranet – providing support to strategic decision making by management.

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